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Shipping & Returns

Returns Policy
The goal at 2nd Wind Exercise is to provide the best value on new and previously owned equipment. If you are not completely satisfied with your purchase you may return it within 15 DAYS FROM THE DATE OF PURCHASE and select from any one of the 3 following options.

  1. Full return of purchase price less shipping and delivery/installation costs if applicable. New merchandise must be returned in its original packaging/papers to qualify.
  2. In-store credit for the full amount. For products shipped LTL or lift gate this will be less shipping costs to bring original product back.
  3. Exchange for like or other merchandise. For products shipped LTL or lift gate this will be less shipping costs to bring original product back.

Any refunds other than to the original credit card will be processed at our corporate office within 10 business days and a CORPERATE CHECK will be mailed to you for the correct amount.

Shipping
FREE shipping is LTL dock to dock only. This means that the product will leave our warehouse appropriately palletized and needs to be received by another facility with a loading dock.

Lift gate service where the product can be set down at a location without a loading dock is available although this will involve an additional charge. For shipping quotes please email pmoravec@2ndwindexercise.com or call our corporate office at 952-544-5249.